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NOAA Workforce Management Office

Serving NOAA's Most Valuable Asset - People

Employee Assistance Program (EAP)

Healthy employees and healthy work environments are important to NOAA. Good relationships at work and at home allow employees to focus on the tasks at hand and to be more productive. If difficulties occur, experienced, licensed and trained counselors are available through the Employee Assistance Program (EAP) to provide guidance and support to NOAA employees and their families.

The EAP is a professional counseling and referral service that can help you and your family successfully deal with life's challenges. The EAP is administered by the Federal Occupational Health (FOH), a component of the U.S. Public Health Service, Department of Health and Human Services. FOH provides occupational health and wellness services exclusively to federal employees. Through FOH EAP, employees are offered, at no charge, three telephonic counseling sessions to help identify and resolve specific issues of concern.

EAP Eligibility:

NOAA employees and their family members are eligible for participation in this program. Family members, such as a spouse, dependent children, domestic partner and other persons living in the same household of the employee are also qualified for these services. Family members whose problems are related to the employee's problems may also receive service regardless of whether or not the employee is a client of the EAP. Information will only be released with your written permission, except as required by law.

Services Offered:

All EAP services are free and confidential. While It is impossible to list all of the circumstances that might bring someone to EAP, some of the more common reasons people choose EAP are listed below:

How To Contact The EAP:

You or your eligible family members may contact the EAP directly twenty-four hours a day, seven days a week. The toll free number is 1-800-222-0364 or for the hearing impaired, TTY 1-800-262-7848. If the '800'# does not work at your location overseas, call collect at 1-314-387-4701 and the call center will identify the country code and '800' # for that country.

The EAP service center staff will guide you to the appropriate resources. You can also learn more about FOH at (just click "enter" to start).

Compass EAP Newsletter and Poster:

Compass Quarterly Manager's Newsletter:

Previous Your Source EAP Newsletters and Posters


Traumatic Events:

Coping With Children's Reactions Common Responses to Traumatic Events Trauma in the Community Tips for Responding to Children and Youth after Traumatic Events
Signs of Stress Reaction Post- Trauma Do's & Don'ts Reduce Anxiety in Times of Crisis Crisis Management for Supervisors


Hurricane Preparation Guide Hurricane Disaster Relief Coping with Trying Times When Recovery is Ongoing
Hurricane Preparedness Supporting Employees Insurance Claims after a Disaster  


Coping With Tornadoes Survivors of Disasters

EAP Frequently Asked Questions (FAQS)

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Page last edited: October 17, 2014

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