The NOAA Sign Language Interpreting Services Program is located within the Workforce Management Office (WFMO) and is managed by the Workplace Resources and Enhancement Division. Technology and Communication Solutions (TCS) Associates is the sign language interpreter services provider for NOAA's Deaf and hard of hearing employees.
Authorized Account Users
TCS Associates provides a web based interpreter scheduling system that allows Deaf and hard of hearing employees to request an interpreter for a meeting or event 24 hours a day, seven days a week. Members of NOAA's Deaf community are issued individual accounts that provide them access to this scheduling system.
To Establish an Account:
Supervisors of Deaf employees new to NOAA should notify Rosa.Sorrell@noaa.gov to have an account established for the employee in the TCS interpreter scheduling system. TCS will create an account for the employee to become an authorized user. (Please Note: The TCS scheduling system is only accessible to Deaf and hard of hearing employees and designated program administrators within WFMO.)
To Cancel a Request:
A request may be canceled by sending an email to firstname.lastname@example.org at least two full business days in advance of the event. In instances where an employee is not able to cancel a request, the employee's supervisor may email TCS at the above email address to cancel.
Sign Language Interpreter Requests for NOAA Events:
We are currently experiencing technical difficulties with the sign language on-line interpreter request form. Please email requests for interpreter to both Rosa.Sorrell@noaa.gov and Debbie.A.Ferrara@noaa.gov at least 5 business days in advance of the event.
To Cancel a Request for a NOAA event:
A request may be canceled by sending an email to email@example.com at least 2 full business days in advance of the event.
To learn more about this program, visit the NOAA Sign Language Interpreting Services Program Business Rules
Page last edited: March 17, 2015