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Workforce Management Office (WFMO)
Serving NOAA's Most Valuable Asset - People

NOAA Supervisory Resource Guide

How Do I Fill a Vacancy?

Typical Scenario: One of your employees leaves, and you need to fill the position.

Principle: Managers have flexibility in filling vacancies, but they must exercise that flexibility within budget constraints, laws, and regulations designed to ensure that all placement decisions are made on the basis of merit.

Where Do I Start? After you have checked to be sure that funds are available to fill the position, call your WFMO Advisor and explain your interest in recruitment.

Rules and Flexibilities: As a Federal manager, you usually have several choices in filling vacancies. These include: promoting an internal candidate; hiring from outside the Government; reassigning a current employee at the same grade level who qualifies for your job; filling the job on a temporary basis through a detail or temporary promotion of a current employee, or the temporary appointment of someone from outside the Government; transfer of a qualified employee from another part of your agency or another Government agency; reinstatement of a prior career civil service employee; or use of a special authority such as a summer hire or handicapped appointment. Additionally, you have choices such as length of time to advertise a position, recruitment sources, recruitment methods, what grades to recruit for, and use of monetary and non-monetary incentives to attract candidates.

Regardless of how you choose to fill the job, you must follow merit staffing rules established in regulations and any applicable labor agreement. The rules also require that you may have to give selection priority to applicants who have veterans’ preference or who are covered by a Career Transition Assistance Plan or other programs designed to assist employees who have been terminated or downgraded because of reduction-in-force.

Check with your WFMO Advisor/Specialist to determine when the situation requires the posting of a vacancy announcement. Depending on factors such as the work to be performed, duration of the job, or special recruitment considerations, several programs offer options for making noncompetitive, i.e., faster appointments. The following are some examples.

  • Outstanding Scholars: This program provides for permanent appointments at the GS-5 and 7 levels in more than 100 non-technical, non-scientific fields. Applicants must be college graduates with either a 3.5 grade point average on a 4.0 scale or rank in the upper 10 percent of their college class. The program was established to improve placement opportunities for minorities, and supplements regular recruitment programs.
  • Presidential Management Interns: Students completing master’s or doctoral programs who are nominated by their colleges or universities, and selected as finalists through a rigorous screening process conducted by the Office of Personnel Management (OPM), may be chosen for “excepted service” positions starting at the GS-9 level. This is a two-year program and requires that Interns attend various training activities sponsored by OPM. Your organization is expected to pay the cost of the training, which may range from $3,500 to $5,000 over the two years, depending on the number of Interns hired Government-wide. After completion of the program, Interns are eligible for non-competitive conversion to regular civil service positions.
  • Positions under the Inter-Governmental Personnel Act: Employees of State and local governments, colleges and universities, Indian tribal governments, federally funded research and development centers, and other eligible organizations may be given IPA assignments. Assignment agreements can be made for up to two years, and may be intermittent, part-time, or full-time. The agency head may extend an assignment for an additional two years when the extension will be to the benefit of both organizations. A written agreement is required to spell out terms and conditions, including financial considerations.
  • Student Programs:
    • Postsecondary Internship - Offers opportunities for college students from two- and four-year institutions, as well as students in post-graduate programs, to obtain paid internships.
    • Student Temporary Employment Program (STEP) - Provides experience that is not directly related to the student’s education program and career goals. Students may be employed year round and can work a flexible work schedule.
    • Student Career Employment Program (SCEP) - Work experience is directly related to the student’s educational program and career goals. A written agreement is required with the college/university, and the work responsibilities must not interfere with the student’s academic performance. Students may be converted noncompetitively to a career conditional or career appointment after meeting certain prescribed conditions.
  • Graduate Scientist Program: This NOAA program is designed to provide entry level employment opportunities and career development to qualified undergraduate students in scientific majors who lack the qualifying course work for NOAA mission-related positions. There is a one year planned developmental experience to provide the specialized course work at provider institutions.
  • Welfare-to-Work: Provides Federal employment opportunities to persons on welfare using available hiring authorities. The Worker-Trainee Program is the option most agencies use to hire people off the welfare rolls.
  • Worker-Trainee Program: Is aimed at unskilled workers to be hired into GS-1, WG-1 and WG-2 positions in the Federal service. It is designed to provide promising individuals an opportunity to learn not only marketable skills, but good work habits, e.g. punctuality, attention to duties, ability to follow instructions, and dependability, attributes needed to succeed anywhere in the working world. Worker-Trainees are provided formal and on-the-job training, and appropriate mentoring and counseling.
    There are also other special programs for hiring the disabled, some veterans, and experts and consultants.

Issues to Consider: The following issues should be resolved in coordination and consultation with your WFMO Advisor once your budget contact has confirmed that funds are available:

  • First, make certain that you have an accurate position description for the position you plan to fill.
     
  • Determine whether the position will be filled on a permanent or temporary basis.
     
  • Devise your strategy on grade level(s) to be advertised (e.g., if the grade range of the position is GS 5-12, it can be advertised at GS-5/7/9/11/12 or any of those grades concurrently).
     
  • Consult with your WFMO Advisor/Specialist to determine the appropriate position sensitivity. Sensitivity level will determine the type and timing of any required background investigation.
     
  • Determine the area of recruitment from a variety of options (i.e., from within the bureau, within DOC, Government-wide, or outside the Government) and how long the vacancy will be announced. The open period is flexible, depending on the kind of position to be filled and the anticipated response to the announcement. Generally, announcements should be open for at least 5 days.
     
  • Decide recruitment sources to target (e.g., colleges and professional organizations) and recruitment methods to be used in addition to the vacancy announcement (e.g., job fairs, paid advertisements, Internet, and/or commercial firms to perform applicant search). By law, competitive service positions for which applications from individuals outside the agency will be accepted must be posted on the OPM USAJOBS website. This vacancy information system provides job information through a variety of electronic means, including the Internet, telephone, and touch screen computer kiosks located in many Federal agencies and public buildings. If you recruit solely from within NOAA, your WFMO Advisor can tell you whether you must also advertise the vacancy through USAJOBS.
     
  • If the position is very difficult to fill because of special skills requirements, consideration can be given to offering financial incentives such as travel for interviews, relocation costs, recruitment and relocation bonuses, or a higher step in grade based on superior qualifications. Budget is a consideration — make sure funds are available.

Basic Steps: Once the basic questions are answered, use the following steps to do the actual recruitment and make the selection:

  • Submit a Request for Personnel Action (SF-52) and a copy of the position description with a new cover sheet (CD-516) to your WFMO Advisor/Specialist. Work with him/her to establish evaluation criteria (education, training, awards, and experience) for the on-line vacancy posting through the automated hiring system.
     
  • The Department uses an automated vacancy announcement and application system. It is a web-based system that provides for the on-line announcement of vacancies; on-line application by candidates for vacant positions; automatic ranking of applicants against the criteria established and advertised in the announcement; on-line issuance of the certificate of eligibles to the selecting official; on-line completion of the certificate by management; and automatic notification of the WFMO when the certificate is completed.

    • Three days after the vacancy announcement closes, the WFMO will issue to the selecting official (on-line) a certificate of best qualified candidates for interview and selection.

  • You should be aware that the certificate may contain notations about veterans preference as well as priority placement programs such as the Career Transition Assistance Plan or the Reemployment Priority List. You need to discuss with your WFMO Advisor the specifics of how these programs affect your selection.

    • Interview applicants and conduct reference checks as you determine appropriate. You should only ask job-related questions sufficient to elicit information to determine the candidate’s qualifications. Questions such as the candidate’s religion, age, family status (e.g., number of children, child-care arrangements), or national origin are not job-related, and should be avoided.

  • Make your selection on-line, and forward the completed selection electronically to your WFMO Advisor/Specialist.
     
  • Before the employee can be cleared to report for work, the sensitivity designation of the position may require the completion of certain procedures, such as confirmation of a prior investigation, review of completed security forms, or a drug test. These actions are initiated by the WFMO.


After completion, the WFMO makes the offer and notifies the manager when a reporting date has been arranged. This is generally two weeks from the date the offer is accepted, but can be longer depending on factors such as the new employee’s need to relocate to a different geographic area, or whether he/she needs to remain at the prior job to complete a project.

Time Frames: Filling a vacancy can take from several weeks to several months depending on a variety of circumstances including, but not limited to the flexibilities you consider utilizing, the length of time the announcement is open, the area of consideration for the job, etc. Please consult your WFMO Advisor/Specialist regarding realistic time frames given the manner/methods you would like to consider in filling the position.

Good Management Practices:

  • Initiate a recruitment action as soon as you know a vacancy will occur.
     
  • Work closely with your WFMO Advisor/Specialist at all stages of the recruitment process to ensure that your needs and expectations are articulated accurately.
     
  • You are not required to interview all applicants or to interview them all the same way (phone or face-to-face), but it is a good idea to be consistent where possible. It is important (should any complaints arise) that interview questions be documented, and job-related, and that the same core questions are asked of each interviewee.
     
  • You may conduct reference checks with former or current supervisors (some candidates request that you notify them before contacting their current supervisor), and any other sources you think will provide information.
     
  • You may request writing or work samples, but you cannot administer a formalized test to the applicant. Reference check questions must be work-related and you should be aware that information you receive may be requested by the applicant. Be mindful of the privacy rights of applicants, and be careful about repeating your findings or conclusions to any persons not involved in the selection process.
     
  • You should not discuss a candidate’s rating, qualifications or your selection except as necessary to complete the process. It is a good idea to refer questions asked by applicants to your WFMO Advisor/Specialist.
     
  • Remember that not acting quickly on a certificate of eligibles may cause you to lose a good candidate. Make your selection within 30 days of receiving the list of candidates.


Checklist

  • Funding available
  • Position description drafted
  • Position description cover sheet (CD-516)
  • Request for Personnel Action (SF-52)
  • Establish experience questions for the automated vacancy announcement
  • WFMO announces vacancy
  • Candidates are rated and ranked automatically, and are referred for consideration in 3 days
  • Interview and make selection


A Note on SES:

  • Recruitment: The area of consideration for SES recruitment generally includes both the Federal and private sectors. Each agency conducts merit staffing for initial career appointments under the direction of an Executive Resources Board. SES positions are not yet announced utilizing the automated announcement system. An OPM Qualifications Review Board reviews and certifies the managerial qualifications of new SES career appointees. There is a one-year probationary period following initial career appointment to the SES. Agencies may make non-career and limited appointments without competition. Veteran’s preference and the "rule of three" as applied to the selection of candidates for competitive service appointment do not apply.

To initiate an SES recruitment action, the following information is required.

1. An SF-52 requesting recruitment signed by the appropriate requesting official (usually the Assistant Administrator), and naming the Under Secretary as the approving official. WFMO will forward the SF-52 to the Under Secretary for signature.
2. A CD-516 signed by the first and second line supervisors in Part A (Position Description) ONLY.
3. A diskette and hard copy of the Position Description (PD) including any revisions and/or updates. SES Pds are not included in the PD Library system. Review the position description thoroughly to ensure its content is current. At a minimum, be certain the Executive Core Qualifications (ECQs) and Supervisory Controls sections are up-to-date.
4. A diskette and hard copy of the Rating and Evaluation (Crediting) Plan. NOAA uses a standard crediting plan for all SES positions which must be submitted with all SES recruit actions.
5. A position justification memo from the Assistant Administrator to the Under Secretary which outlines: 1) how and where the job fits into the Commerce strategic plan and bureau operating plan; 2) the benefits of filling the position; 3) anticipated consequences of not filling the position; and 4) your recruitment outreach strategy, including identification of candidates in under-represented groups.
6. List, specifically, any publications in which you would like to advertise the position, any monetary limitations, accounting/appropriation codes to pay for advertising, and name of the approving official. Remember, when justifying your selection to the Appointing Authority/Under Secretary you must describe what has been done to recruit for a diverse workforce.
7. Provide advice as to how long you would like the vacancy announcement open (minimum 30 days), and the area of consideration (either All Qualified Persons or Federal Employees Only). FYI - most of NOAAs vacancies are open to all qualified persons.
8. Position sensitivity designation (e.g., critical sensitive with access to secret information).
9. When recruiting for a position which is not yet vacant, the current incumbent must provide a memorandum in writing giving formal notification of intent and a proposed date of retirement/resignation.

A Note on the DOC Demonstration Project:

The Demonstration Project authorizes management to use two delegated examining processes to fill positions, in addition to the Merit Assignment Program noted above. The Direct-Hire option may be used with certain restrictions to hire employees in identified critical shortage occupations or employees that qualify as critical shortage highly qualified candidates. The Direct-Hire option requires the use of open vacancy announcements rather than individual vacancy announcements and is designed to streamline the hiring process for hard-to-fill positions. The Agency-Based option is used to recruit candidates from outside the Federal government, and functions in the same manner as the delegated examining authority granted to Federal agencies from the Office of Personnel Management. All Merit Systems Principles are observed in using either.

Page last edited: January 23, 2008


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